Privacy Policy | Vox City


1. 63 Holly Walk Leamington Spa, Warwickshire, CV32 4JG, United Kingdom and number of registration No. 12870513 (Vox or We) in its quality of “Data controller” processes the personal data of the subjects involved in the processing (hereinafter, “Data subject”) and in particular of the customers that use and access the Vox City App (the App) and the website (the Website). The Data are provided directly by the Data subject or by the person exercising parental authority on the Data subject, for the following purposes: a) management of the access and use of the relevant services; b) requirements related to the purchase on the Website of mobile travel guide digital content and/or travel tickets; c) statistical purposes on anonymised data; d) delivery of marketing communications concerning discounts, offers, services, and events of Vox; e) delivery of customer satisfaction surveys or questionnaires with regard to Vox products and services; f) profiling purposes; g) delivery of commercial and promotional communications concerning products and/or services of Vox selected partners. The legal basis for data processing is the execution of a contract (for the purposes under point a), b), c) above), and the Data subject’s consent (for the purposes under point e), f) and g)). The legal grounds for data processing for purposes under point d) above without the Data subject’s consent is the legitimate interest of the Data controller to offer you Vox’s products and services, except in the event of your opposition when receiving the marketing communication from Vox or in case of opt-out at a later stage by sending an email to: [email protected].

2. Vox hereby informs you that: a) for the above mentioned purposes the Data shall be processed also by computer, telematics, paper and manual instruments, in compliance with the confidentiality and safety rules provided by the law; b) in case of expressed consent to the profiling activity referred to under paragraph 1(f) above, this will entail an automated activity in order to allocate the Data subject into a category of subjects with homogeneous characteristics on the basis of the services previously used, any market surveys that may have been completed and the relevant demographic class.

3. The provision of the Data is optional. Any refusal to provide the Data for the purposes relating to the use and access to the App and/or Website, referred to under paragraph 1 lett. a), and b) shall lead to the impossibility to enjoy the related services offered by Vox. Also a subsequent possible opposition or revocation of the processing of personal data for the aforementioned purposes shall result in the immediate blocking of the supply of the services offered through the App and/or Website. The Data will be also processed in anonymous form for the statistical purposes ones referred to paragraph 1 lett. c). Any refusal to provide consent to the data processing for the further purposes referred to under paragraph 1), lett. d), e), f) and g) namely for the direct marketing, the delivery of customer satisfaction surveys and profiling activities, shall not have any consequences, apart for the impossibility for the Data subject to be informed about marketing and promo-advertising initiatives from Vox or partners, any market surveys and to receive commercial communications of Vox.